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Contact
Get in Touch
We’re here to help — whether you have a question about an order, need help choosing the right piece, or just want to share feedback. Here’s how to reach us.
Email Us
Email us anytime at hello@couchery.com. We aim to reply within one business day (during busy periods it may take a little longer).
Who We Are
Couchery is an online furniture store operated by Ines Model Retailing & Marketing Group Ltd. Our US fulfillment center is located in Dallas, Texas, and many of our in-stock items ship from there to customers across the United States.
Before You Reach Out
You’ll find quick answers on our FAQs, Shipping & Delivery, and Returns & Cancellations pages.
Frequently asked questions
How do I contact Couchery?
Email hello@couchery.com about an order, help choosing a piece, or feedback.
How quickly does Couchery reply?
We aim to reply within one business day; during busy periods it may take a little longer.
Who operates Couchery?
Couchery is an online furniture store operated by Ines Model Retailing & Marketing Group Ltd.
Where do in-stock orders ship from?
Our US fulfillment center is in Dallas, Texas, and many in-stock items ship from there to customers across the United States.
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