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Get in Touch

We’re here to help — whether you have a question about an order, need help choosing the right piece, or just want to share feedback. Here’s how to reach us.

Email Us

Email us anytime at hello@couchery.com. We aim to reply within one business day (during busy periods it may take a little longer).

Who We Are

Couchery is an online furniture store operated by Ines Model Retailing & Marketing Group Ltd. Our US fulfillment center is located in Dallas, Texas, and many of our in-stock items ship from there to customers across the United States.

Before You Reach Out

You’ll find quick answers on our FAQs, Shipping & Delivery, and Returns & Cancellations pages.

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